Fansbet Casino Terms and Conditions

These Terms and Conditions describe the rules that apply when you use our online casino and sportsbook. They explain the relationship between us and our users, the responsibilities that come with an account, and how we operate promotions, payments and dispute handling. By registering or using the platform you agree to follow these terms and any applicable account-level agreements or notices published on the site.

Account responsibilities

When you create an account you must provide accurate, up-to-date information and keep your login details secure. Accounts are for individual use only; multiple accounts or shared accounts are not permitted. We require identity verification before certain actions, such as withdrawals, and we may ask for government ID, proof of address or proof of payment. You are responsible for all activity that occurs under your account and for promptly notifying us if you suspect unauthorised access.

Eligibility requirements

To use our services you must meet the minimum age set by your local laws and be authorised to gamble in your jurisdiction. Residents of restricted jurisdictions or anyone legally prohibited from gambling must not open an account. We reserve the right to restrict or close accounts where eligibility cannot be confirmed.

Acceptable platform use

The platform must not be used for fraud, money-laundering, collusion, or any activity that abuses our systems or other players. Automated play, bots, or attempts to manipulate game outcomes are prohibited. Harassment of staff or other users, and any attempt to circumvent security or limits, may result in account suspension, forfeiture of winnings and reporting to relevant authorities where appropriate.

General bonus and promotion rules

All promotions are subject to specific terms that are published with each offer. Bonuses typically require opt-in and may carry wagering requirements, maximum bet limits while wagering, game contribution rules and expiry dates. Not all games contribute equally to wagering. We may withhold or cancel promotions where abuse is suspected. Bonus funds and related winnings may be restricted from withdrawal until conditions are met.

Deposits and withdrawals

Verification

Withdrawals are subject to verification checks designed to prevent fraud and to meet anti-money-laundering obligations. Verification may include identity and source-of-funds documentation. We may delay or block transactions while checks are completed.

Processing and limits

Payment methods, minimums, maximums and processing times are listed in your cashier. Some withdrawals may be paid in instalments for large amounts. Fees may apply from payment providers; any platform fees will be disclosed in the cashier or related terms.

Dispute resolution

If you have a complaint, contact our support team so we can investigate. Provide relevant account details and documentation. We aim to resolve issues promptly and will escalate unresolved matters to our complaints team. If a complaint cannot be resolved internally, parties may consider independent mediation or legal remedies as set out in your account agreement.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be communicated by notice on the site or by email where possible. Continued use of the service after a change constitutes acceptance of the updated terms. It is your responsibility to review terms periodically and ensure your continued eligibility and compliance.