Responsible Gambling

At Fansbet we take responsible gambling seriously. We want play to be safe and under your control, and we provide clear tools and guidance so you can manage your activity. If you ever feel your play is getting out of hand, we encourage you to use the controls on your account and reach out for help.

Player protection principles

We protect players by offering practical controls, monitoring for risky behaviour, and providing clear information about safer play. Our goal is to keep gambling an entertainment choice that stays within your means. We respect privacy while applying measures to reduce harm.

Activity-control tools

We provide a set of tools you can use from your account dashboard to manage play and spending.

How to use the tools

Access the responsible gambling area in account settings to set limits, enable reminders, or start a temporary break. Live chat support can also guide you through any change you want to make.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you add to your account. Limits can be lowered immediately. If you request to raise a limit, a cooling-off period normally applies (for example 24-72 hours) before the higher limit takes effect.

Loss limits

Loss limits let you restrict how much you can lose over a set period. These caps are designed to keep play within a budget. You can adjust loss limits in your account, and reductions take effect right away.

Time limits and breaks

Use session time reminders and reality checks to stay aware of how long you play. Short-term account breaks, often called time-outs, are available for those who want to pause play for a few days or weeks. These breaks prevent access to the account for the chosen period.

Self-exclusion

If you need a longer break, you can choose self-exclusion. Self-exclusion blocks account access for the selected period and removes you from marketing communications. When self-excluding you may be asked to confirm your choice; this helps ensure the measure is effective.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, skipping responsibilities, increasing deposit amounts, hiding activity, or feeling distressed about gambling. Early recognition helps you take action before issues grow.

Tips for maintaining control

- Set realistic deposit and time limits and review them regularly.
- Use session reminders and take regular breaks.
- Avoid betting when stressed or under the influence.
- Keep a budget for entertainment and stick to it.
- Talk to someone you trust if you notice changes in behaviour.

Professional help and support organisations

If you need extra support, contact local provincial problem gambling services or national organisations such as the Centre for Addiction and Mental Health (CAMH) and Gamblers Anonymous. Your provincial health service can point you to appropriate helplines and counselling options. If you’re unsure where to start, our support team can direct you to resources in your province.